Ifsm-300 case study, stage 3: it considerations for proposed

Before you begin this assignment, be sure you:
1.    Read the “UMUC Haircuts Case Study Stage 1 & 2 ” & review “Walmart Example.”
2.    Review Instructor feedback from previous submissions.

Purpose of this Assignment
This assignment gives you the opportunity to apply your knowledge of the areas to be considered in planning and implementing a technology solution. This assignment specifically addresses the following course outcomes to enable you to:
analyze internal and external business processes to identify information systems requirements
identify and plan IT solutions that meet business objectives.
 

 
 
 
 
 
 

Overview of IT Considerations for Proposed Technology Solution for UMUC Hair Cuts
For your Stage Case Study1, you identified a strategy for competitive advantage and a business process that you would improve through the application of technology to a business process for UMUC Haircuts.
For your Stage 2, you identified a proposed IT solution to improve that business process.  Your research included planning for IT and business resources, identifying solution components, and identifying ways the new technology would improve the business process and support the strategy for competitive analysis. Modeling the AS IS and TO BE Processes helped identify the steps in the business process you are improving for UMUC Haircuts.
In Stage 3, you will evaluate IT considerations as to their role and importance to the proposed IT solution to be implemented to improve the business process for UMUC Haircuts.  In evaluating and implementing an IT proposal, there are several areas that need to be considered.  These considerations are listed in the table provided in this assignment.  Depending on the specific technology solution you proposed, some of the considerations would be more important than others and some may not need specific consideration for the initial implementation of your proposed solution. 
 
Resources:
Stage One Notes:  Strategy for Competitive Advantage                              Business Process to Improve
Stage Two Notes:  Technology Solution Proposed                                Components Identified                                Support for Competitive Advantage Identified.
 
Analysis of Considerations:
·         Consideration:  The areas for your consideration are listed in the table.  Be sure to research each term to ensure understanding as to how it would apply to the technology solution you are proposing for UMUC Haircuts.
·         Rankings: High/Medium/Low Importance or Relevance or Not Applicable (N/A):  You will rank each consideration as to how important or relevant it is to the technology solution you are proposing as High, Medium or Low, or Not Applicable to your solution.
·         Explanation of Ranking:  Using the definition of the term you researched and the ranking you selected, give an explanation and tell how this consideration applies to UMUC Haircuts and the technology solution you are proposing.  All considerations must be ranked and a thorough explanation that demonstrates understanding of the topic must be provided.
If a consideration is not relevant for the solution as described or for its implementation, but might be something for the future, mark it “N/A”.  If for instance cloud computing is not in the solution being implemented, but may be considered in the future it would be N/A and not required for the solution.  Please note that even N/A items require an explanation.  The responses that you enter into the table for each area of consideration must be aligned to the one specific solution you proposed and appropriate to the UMUC Haircuts business.
Do not try to create a reason if there is none, but carefully analyze each area of consideration and determine whether it applies and how.  Explanations must provide enough information to convey the reasoning behind the ranking.  DO NOT copy definitions into the table; your own words should demonstrate your understanding of the concept as you provide your explanation for the ranking. 
 

Example:  If the technology solution being proposed was to have a kiosk for customers to use to pay for their haircuts or salon visits, then for the Consideration of Usability, the following might be entered.  (The definition of Usability is provided here for clarification.  Definitions are not required to be entered into the table above.)  Note the thorough explanation of the ranking.

 

Consideration

High/Medium/Low Importance or Relevance or Not Applicable (N/A)

Explanation for Ranking

Usability[“how effectively end users can use, learn, or control the system”   from The 7 Software  “-ilities” You Need to Know]

Medium

Since the customers will use the kiosk to make their payments, it must be easy to understand and easy to use.  If it is too complicated, customers will not use it.  It is ranked “Medium” because it is important for any customer who chooses to use the kiosk to be able to do so quickly, easily and intuitively.  However, it is not “High” since there are other methods of paying.

 
 
 

 
Course Resources (for Weeks 1-5)
Where to find the definitions of  Considerations
 

Usability

The 7 Software “-ilities” You Need to Know  (Week3)

Maintainability

The 7 Software “-ilities” You Need to Know  (Week 3)

Scalability 

The 7 Software “-ilities” You Need to Know  (Week 3)

Reliability/Availability 

  The 7 Software “-ilities” You Need to Know  (Week 3)

Extensibility

The 7 Software “-ilities” You Need to Know  (Week 3)

Portability

The 7 Software “-ilities” You Need to Know  (Week 3)

Security

The 7 Software “-ilities” You Need to Know  (Week 3)

Information Quality

High Quality Information, Chapter 1, Section 1.2  (Week 1)

Authentication

Chapter 5, Section 5.4 (Week 4)

Business Continuity Plan 

Chapter 5, Section 5.7 (Week 4)

Cloud Computing

Chapter 2, Section 2.4  (Week 3)

Enterprise Systems (ERP, CRM, SCM) 

Chapter 10 (Week 5)

Networks

Chapter 4 (Week 3) 

Database, Data Warehouse, Data Mining

Chapter 3 (Week 4)

Business Intelligence

Chapter 3 (Week 4)

Transaction Processing 

Chapter 2 (Week 3)

Decision Support

Chapter 2 (Week 3)

Executive Information

Chapter 2 (Week 3)

Business-to-Business eCommerce

Chapter 6 (Week 2)

Business-to-Consumer eCommerce

Chapter 6 (Week 2)

 
 
Assignment: UMUC Haircuts Stage 3:  Create a document that includes:
I.             Introduction
In one brief paragraph:
·         State the business process you are improving and your proposed IT solution. 
·         Explain how the IT solution it will improve the business process
·         State how it supports the strategy for competitive advantage.
·         Provide an introduction to the Table of IT Considerations.
 
II.           Table of IT Considerations
·         Copy the table below into your paper
·         Rank each consideration as High, Medium or Low in Importance/Relevance or Not Applicable to the proposed technology solution
·         Explain each ranking, as described in the table
·         Explanations of the Considerations are listed in Course Resources table above.

 

 
       
        Consideration

Importance/RelevanceHighMediumLow or Not Applicable (N/A)

Explanation for Ranking
(minimum 3 sentences for each, linked to your specific technology solution proposed – be sure to mention your solution and the Case Study)

1

Usability

 

 

2

Maintainability

 

 

3

Scalability

 

 

4

Reliability/ Availability

 

 

5

Extensibility

 

 

6

Portability

 

 

7

Security

 

 

8

Information Quality

 

 

9

Authentication

 

 

10

Business Continuity Plan

 

 

11

Cloud Computing

 

 

12

Enterprise Systems (ERP, CRM, SCM)

 

 

13

Communications

 

 

14

Database, Data Warehouse, Data Mining

 

 

15

Business Intelligence

 

 

16

Transaction Processing

 

 

17

Decision Support

 

 

18

Executive Information

 

 

19

Business-to-Business eCommerce

 

 

20

Business-to-Consumer eCommerce

 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Additional Instructions:
 
Formatting:  Stage Three IT Considerations submission. 
 
For academic writing, the writer is expected to write in the third person. In third person, the writer avoids the pronouns I, we, my, and our. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for academic writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.
 
·         Submit one document that includes your paper and the Table of Considerations.
·         Write a short concise paper that is double spaced (Table can be single spaced) 
·         Use APA formatted citations and references for any external sources used.
·         Include a title page and a reference page, if references are included.
·         Compare your final work to the rubric to be sure you have met content and quality criteria. 
·         Submit your paper as a Word document, or a document that can be read in Word. 
·         Your submission should include your last name first  in the filename:     Lastname_firstname_Stage _3
 

 
ISFM-300 Case Study, Stage 3 Rubric:  IT Considerations
 

 
 
Criteria

 
90-100%
Far Above Standards

 
80-89%
Above Standards

 
70-79%
Meets Standards

 
60-69%
Below Standards

 
< 60%
Well Below Standards

 
Possible Points

 
 
 
 
 
 
Explanation of Proposed Solution

9-10 Points
 
Explanation uses course vocabulary and concepts to clearly identify what the IT solution is, what it is expected to do for the business in the case study; it is appropriate for a specific business process, and sets the stage well for the rankings.  A well-written introduction to the Table of Considerations is provided. 

8 Points
 
Explanation  uses course vocabulary and concepts to clearly identify what the IT solution is; it is appropriate for a specific business process, and appropriately sets the stage for the rankings.  A good introduction to the Table of Considera-tions is provided.

7 Points
 
Explanation describes the IT solution and it is appropriate for a specific business process; an introduction to the Table of Considera-tions is provided; minimal use of course vocabulary and concepts.

6 Points
 
Explanation of solution does not clearly explain what it is expected to do for the business in the case study, is not a technical solution for a specific process,  is not adequate to set stage for rankings; and/or introduction to Table of Considera-tions is missing.

0-5 Points
 
No explanation provided, or very poor explanation of proposed solution provided; and/or solution described is not a technical solution; and/or little effort demonstrated

10

 
 
 
 
High/
Medium/
Low or N/A Rankings

36-40 Points
 
 
Rankings all demonstrate a strong understanding of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the proposed solution.

32-35 Points
 
Most rankings demonstrate an understand-ing of course concepts, analysis and critical thinking; and are appropriate for the business in the case study and the proposed solution.

28-31 Points
 
Rankings are designated and demonstrate a basic understand-ing of course concepts or analysis. 

24-27 Points
 
Rankings are provided but selection may be lacking in demonstra-tion of understand-ing of course concepts or analysis.

0-23 Points
 
 
Few, if any rankings provided or rankings are not appropriate for the solution and/or the case study.

40
 
 

 
 
 
 
 
 
 
Explanation for Rankings

36-40 Points
 
 
Explanations use course vocabulary to justify rankings and demonstrate a strong understanding of course concepts, analysis, and critical thinking; and are focused on the business in the case study and the proposed solution.

32-35 Points
 
Explanations use course vocabulary to justify most rankings and demonstrate an understand-ing of course concepts, analysis, and critical thinking; and are focused on the business in the case study and the proposed solution.

28-31 Points
 
Explanations justify rankings.

24-27 Points
 
Some explanations do not adequately justify rankings; may be lacking in the use of course vocabulary and  demonstra-tion of understand-ing of course concepts, analysis, and/or critical thinking; or are not focused on the business in the case study.

0-23 Points
 
 
Few, if any explanations provided, are not compatible with rankings; or little effort demonstrated.

40
 
 

 
 
 
 
Table Format

9-10 Points
 
Information is professionally presented; is written in third person and uses course vocabulary, correct sentence structure, grammar, and spelling.

8 Points
 
Information is presented well; uses correct sentence structure, written in third person, and has few grammar, and spelling errors.

7 Points
 
Information is presented with some grammar and/or spelling errors.  

6 Points
 
Information is not profession-ally presented, and/or contains several grammar and/or spelling errors.
 

0-5 Points
 
Information is extremely poorly written; has many grammar and/or spelling errors; and/or does not convey the information adequately.

10

 

 

 

 

 

TOTAL Points Possible

100

 

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