Communication Change Challenge (CCC)
Understanding Part 4
In Part 4, you are setting a goal for this project based on the outcome that you want to achieve. Knowing what you want the end result of this project to look like will help you to identify and implement the behaviors necessary to achieve that goal. Second, you are identifying a set of communication behaviors that will lead you to your goal. Be specific – what will you do or say that is different? This is what you need to include in 4E.
Reminder – It is not time to implement new behaviors yet – this week you are setting a goal and identifying the new communication behaviors that will help you to achieve that goal.
Be sure to submit all of the parts listed in the blue box below.
CCC Part 4: Goal Analysis
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The interpersonal communication skill you selected earlier in this project is not yet stated in specific behavioral terms. For example, “I want to overcome shyness and meet new people,” gives you little direction. Some questions you might want to ask yourself are: What new people? Where will I meet them? When will I meet them? How many do I want to meet? How often? What will I say when I meet them? What do I typically do in these situations that I want to avoid?
4A. Copy your original goal from CCC Part 1E. Now look at your 4 Self Review goals that you wrote in Weeks 1 and 2. Read over your journal analysis of the CCC Part 2, and the positive models you want to emulate from Part 3 that you did in Weeks 2 and 3. Do you think your goal as written in Part 1E needs to be modified or changed?
4A1. Write down your original goal from CCC Part 1E.
4A2. Write down what you think your updated goal for this project should be now. It may be the same, slightly modified or totally different from Part 1E. For example:
4B. Jot down some communication behaviors that you associate with your goal. To arrive at this list, answer the following questions:
4B 1.What must a person be saying and/or doing for me to say that he/she has achieved the goal?
4B 2. Given a room full of people, what is the basis on which I will separate them into two classes: Those who have achieved the goal and those who have not?
4B 3. How will I recognize and measure goal achievement when I see it?
4C. Now, describe each behavior. Do this in a statement that identifies the manner (or extent) of the behavior that is required to achieve the goal. For example:
Repeat this statement for each behavior on your list. This step helps you to establish the criteria by which you will measure your success in reaching the goal.
4D. Now, look at your behaviors again. Consider this: If someone else performed the behaviors you have outlined, would you be willing to say that person has achieved your goal? Can you answer “yes” to this question for each of the behaviors you listed above in Part 4C? If not, modify the descriptions of the behaviors until you can say, “YES.” The answer to Part 4D is YES or NO. Do this over until you can state YES as the answer for each of the behaviors you have listed in 4C above. Explain why these behaviors would exemplify the attainment of your goal.
4E. Conclude with a clearly identified statement of the communication behaviors you intend to implement to achieve your interpersonal communication goal. Be specific. What new people? Where will I meet them? When will I meet them? How many do I want to meet? How often? What will I say when I meet them? How will I say it? What do I typically do in these situations that I want to avoid?
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